Topic: Communication

In order to get the results expected by our organizations, we often have to collaborate with people and groups outside our direct line of authority. In these situations, being successful can depend on our ability to influence others. Here are two short articles on the techniques of influence. How Influence Works – Terry Bacon, the … Read more

This article by Dave Girouard, the CEO of Upstart, an online lending platform, and former President of Google Apps, is one I wish I had written. Much like William Zinsser, he advocates using simple language, eliminating unnecessary words, and other simple rules to make your writing more effective. A Founder’s Guide to Writing Well

I have owned and read a shelf full of books on writing. This book by William Zinsser is the one I consulted most often. I gave copies to every member of the IT Communications team I led at Cummins. My instruction to them was “Read the first 91 pages and practice what he says. You’ll … Read more